Privacy Policy
Intro
Ceylon Peacock Travels is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us regarding our services.
By using our website or communicating with us, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information when you interact with our website or contact us directly.
This information may include:
- Full name
- Email address
- Phone number or WhatsApp number
- Country of residence
- Travel dates and travel preferences
- Any additional information you provide in your message
We only collect information that is necessary to provide our services and respond to your inquiries.
How We Use Your Information
The information you provide is used for the following purposes:
- To respond to your inquiries and provide travel information
- To create customized Sri Lanka travel itineraries
- To communicate with you regarding your booking or request
- To improve our services and customer experience
We do not use your information for unrelated purposes.
Information Sharing
Ceylon Peacock Travels does not sell, rent, or trade your personal information to third parties.
Your information may be shared only when necessary to deliver our services, such as:
- Hotel bookings
- Transport arrangements
- Tour-related services
All third parties we work with are expected to handle your information responsibly.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.
Cookies And Website Usage
Our website may use basic cookies to improve user experience and analyze website performance.
Cookies help us understand how visitors use our website so we can improve functionality and content. You can choose to disable cookies through your browser settings if you prefer.
Third-party Links
Our website may contain links to external websites. Ceylon Peacock Travels is not responsible for the privacy practices or content of these third-party websites.
We recommend reviewing the privacy policies of any external sites you visit.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to your information
- Request deletion of your personal data
To make any of these requests, please contact us using the details provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Ceylon Peacock Travels
Ceylon Peacock Travels (Pvt) Ltd, No. 254/2, Galle Road, Balapitiya, Sri Lanka. 80550
Phone / WhatsApp: (+94) 77 226 6888
Email: info@peacocklanka.com
Policy Updates
Ceylon Peacock Travels reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.
We encourage you to review this page periodically to stay informed.
